Culture

The seemingly obvious goal setting advice I needed to hear

What moving to a new state can teach you about your business

I recently moved from South Carolina, where I've lived for 28 years, to Detroit MI. As I was surrounded by boxes and overwhelmed by the chaos of the move I was struck with a thought. This all feels remarkably similar to running a business.

How we gather design feedback when no one wants to unmute themselves

Silence doesn’t have to dominate feedback meetings. Here’s some of what we do before, during, and after calls to get the design feedback we need.

What does working with Krit look like?

From strategy, to design, to building a product and making it better over time. Here’s what working with Krit looks like — with stories from past customers.

How to turn a good topic into a great first draft

Not sure how to translate what's in your brain into a first draft? This page will help. It covers turning a content idea into a ready-for-review draft. Note: this is an excerpt from our company playbook.

How to improve a piece of content (for your audience AND business)

Great pieces require collaboration. Once a writer drafts a piece, here's how to edit it so it's more useful to customers and more impactful for your brand. Note: this is an excerpt from our company playbook.

Creating a playbook isn’t easy — here’s what we learned

We haven't always documented our processes. Here’s what changed and what other team leads can learn from our experience.

A peek inside our company playbook

We've been documenting our company processes (aka Standard Operating Procedures) in a handy playbook. Here's a sneak peek.

We had our best Q1 ever, and then...

We started the year with the best first quarter we've ever had. And then... a global pandemic hit. What did those numbers look like, and what are we doing now to protect and grow our agency?

Our 2019 Year-in-review

2019 was another big year, here are our important stats, our highs and lows and our lessons learned.